Refund policy
Final Sale Policy
Because our products are custom made-to-order and limited edition, all sales are final. We do not accept returns, refunds, or exchanges for change of mind, incorrect size selection, or general buyers' remorse.
Please ensure you carefully review your order details and sizing charts before completing your purchase.
Damages and Manufacturing Defects
Please inspect your order immediately upon delivery. If your item arrives defective, damaged, or if you receive the wrong item, contact us right away at accinovationshop@gmail.com so we can evaluate the issue and make it right.
To report a damaged or incorrect order, please include:
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Your order number
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Proof of purchase
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Clear photos of the issue/damaged garment
If approved for a replacement due to damage or an error on our part, we will provide instructions and a pre-paid return label to exchange the damaged or incorrect order with a new or correct item. Items sent back to us without prior contact will not be accepted.
Contact Us
For any questions regarding your order, reach out to us directly at accinovationshop@gmail.com.